Terms and Conditions

Last updated: October 2025

This website is operated by Coen Regional Aboriginal Corporation (ABN 42 491 313 614) located at 29 Taylor Street, Coen, Queensland 4892, Australia (“we”, “our”, “us”).

By accessing or purchasing from this website, you agree to the following Terms and Conditions. Please read them carefully before using our store.

1. Products and Availability

We offer products featuring the artwork of Naomi Hobson. All product descriptions and prices are subject to change without notice. We reserve the right to modify or discontinue items at any time without liability.

2. Orders and Payment

All orders are subject to acceptance and availability. Prices are listed in Australian dollars (AUD) and include applicable taxes where required. Payment must be made at the time of purchase through the secure checkout provided on our website.

3. Shipping and Delivery

We ship both within Australia and internationally.

Shipping rates and applicable taxes are calculated at checkout based on your location and order details.

Once dispatched, you will receive tracking information (where available). Delivery times vary depending on destination and postal services.

4. Returns and Refunds

We accept returns in accordance with your statutory rights under Australian Consumer Law.

If an item is faulty, damaged, or not as described, please contact us at ecommerce@crac.org.au within a reasonable period.

We may require proof of purchase and photos of any issue.

Change-of-mind returns are accepted only where the product is unused and returned in its original condition and packaging, within 14 days of receipt. Shipping costs for change-of-mind returns are the responsibility of the customer.

5. International Orders

International customers are responsible for any customs duties, import taxes, or fees that may apply in their country. We are not liable for delays caused by customs processes.

6. Intellectual Property

All artworks, images, and content on this website are the intellectual property of Naomi Hobson and/or Coen Regional Aboriginal Corporation. They may not be reproduced, distributed, or used without written permission.

7. Privacy

Your personal information is collected and handled in accordance with our [Privacy Policy]. Information provided during checkout is used only to process your order and communicate with you about it.

8. Limitation of Liability

We take care to ensure product descriptions and images are accurate, but minor variations may occur. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of this website or purchase of our products.

9. Contact

For any questions about these Terms, please contact us at:

Coen Regional Aboriginal Corporation

29 Taylor Street, Coen QLD 4892, Australia

Email: ecommerce@crac.org.au